MM Group Properties ("we", "us", "our") respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) of the Republic of South Africa.

1. Information we collect

Identity data: full name, ID/passport number, date of birth.
Contact data: email, phone number, postal/residential address.
Financial data: proof of income, bank details for lease and invoicing.
Tenancy data: application details, lease history, preferred room or unit.
Technical data: IP address, browser type and cookie identifiers.

2. How we use your information

To process accommodation applications and create lease agreements.
To issue invoices, collect rent and manage your tenancy.
To communicate with you about your application, lease and property matters.
To comply with legal, tax and regulatory obligations.
To improve our website and services.

3. Lawful basis

We process personal information on the basis of your consent, the performance of a contract (your lease or application), our legitimate interests, and to comply with the law.

4. Sharing your information

We do not sell your personal information. We may share it with vetted service providers (hosting, payment processors, credit bureaus, attorneys) under appropriate confidentiality undertakings, or where required by law.

5. Retention

We keep personal information only for as long as necessary for the purposes set out above and to comply with applicable retention periods under South African law.

6. Security

We implement reasonable technical and organisational measures to safeguard your information, including encrypted connections, role-based access and secure cloud infrastructure.

7. Your POPIA rights

Access the personal information we hold about you.
Request correction or deletion of inaccurate or outdated information.
Object to processing or withdraw consent (where applicable).
Lodge a complaint with the Information Regulator (South Africa).

8. Cookies

We use cookies to keep the site working, remember your preferences and measure traffic. You can accept or decline non-essential cookies via the banner that appears on first visit.

9. Contact us

Information Officer: MM Group Properties
Email: info@mmgproperties.co.za
Phone: +27 (0) 65 803 4598

Privacy Policy